We value the trust of our customers. To earn your trust, we respect your privacy in handling personally identifiable information relating to you and your transactions with us. This Privacy Statement describes the personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. 

 

The personally identifiable information that we request

 

We collect personally identifiable information that you voluntarily provide to us when you register on the site, complete an application, request a catalog, place an order, give us a telephone call or send us a letter or e-mail. This personally identifiable information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information.

You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information to process your orders or to send you offers or information that you request.

 

The personally identifiable information that you voluntarily provide to us will be used to process your orders, and may be used to identify you within our systems. We may use your email address to contact you if we have questions about your order. We may also use your email address to notify you about new services or special promotional programs, or send you offers or information.

 

Sharing of personally identifiable information

 

We will not disclose personally-identifiable information about you to others except if specifically authorized by you at the time the information is collected.

 

Limiting the use of personally identifiable information

 

You may decline to receive promotional e-mail and/or mailing promotions from us. You may opt out by sending an e-mail request to sales@satprints.com or by calling us at (800) 620-3816 or (858) 354-6778.

 

Protection of your personally identifiable information

 

We have implemented numerous safeguards to reasonably and adequately protect personally-identifiable information

 

Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a hardware firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

 

When personally-identifiable information is collected through our web site, the transmission is encrypted using industry-standard Secure Socket Layer (“SSL”) technology and sensitive information such as credit card numbers or account information is encrypted for further protection. Our web site is a “Secure Site” recognized by VeriSign, a leading computer network security company.

 

You also play a valuable part in security. Your password to access our web site should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online SatPrints.com account.

 

If you believe that someone has improperly used personally identifiable information about you or has made purchases that you did not authorize, please contact us immediately in one of ways provided below.

 

Contacting SatPrints.com

 

If you have any questions about our handling of personally-identifiable information, please contact us at sales@satprints.com. Alternatively, you may call us at (800) 620-3816 or (858) 354-6778, or fax us at (800) 620-3816.

 

Web site cookies

 

In order to use our web site, your computer must accept the use of cookies, which are small data files that are stored on your computer’s hard drive. Cookies do not contain personally-identifying information and do not give us control over your computer. Some of our business allies whose sites are accessible from our site may also use cookies, but we have no access to or control over these cookies. The information that we store in cookies is used to track your activity at our web site and to access your individualized settings (such as your online shopping cart) to make your visit more convenient and to make it unnecessary for you to re-enter this information when you make return visits to our site.